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CVS Reviews

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6 Reviews
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About CVS

CVS.com is the online platform for CVS Health, a leading American healthcare company. They offer a wide range of products and services aimed at improving health and wellness. Their offerings include health and wellness products, pharmacy services, and health care services.

CVS Health connects people with health and wellness products that can positively impact their overall well-being. These products are available in CVS Pharmacy® stores, online at CVS.com®, and through the CVS Pharmacy® app. They have a variety of exclusive brands that offer high-quality, lower-cost alternatives to national brands. These brands include thousands of innovative products that prioritize customers' health and well-being. The choices range from homeopathic remedies to beauty products free from harmful additives and health-smart snacks.

In terms of services, CVS Health provides care that meets people where they are on their health care journeys. They touch millions of lives with their in-home, in-store, and virtual care services. They also have a commitment to helping underserved communities. Their pharmacy services include mail order pharmacy, neighborhood pharmacy, prescription delivery, prescription savings, and specialty pharmacy.

CVS Health also offers a program called CarePass® that rewards wellness. This program connects people with health and wellness products that can positively impact their overall well-being. It's available in CVS Pharmacy® stores, online at CVS.com®, and through the CVS Pharmacy® app..

CVS Pros & Cons

Pros of CVS.com:

  • Convenience: Offers home delivery for prescriptions and over-the-counter drugs, allowing customers to manage their prescriptions online and choose between home delivery or in-store pickup.
  • Family Member Management: Allows families to input family members’ information and manage their prescriptions without going to the store, scheduling ongoing prescription refills, and taking advantage of free home delivery.
  • Accreditation: CVS is accredited by URAC under five areas of pharmacy, including Community Pharmacy, Pharmacy Benefit Management, Drug Therapy Management, Specialty Pharmacy, and Mail Service Pharmacy.
  • Drug Information: Provides customers with online drug information, including a drug interaction checker and an online pill identifier.
  • Mobile App: Offers a mobile app for managing online accounts from any Apple or Android mobile device, making picking up prescriptions in the store fast and confidential.

Cons of CVS.com:

  • Customer Service Issues: Many customers have reported unprofessional and rude staff, which can lead to dissatisfaction.
  • Delivery Reliability: Delivery times can be inconsistent, with some orders experiencing delays without clear communication.
  • Order Accuracy: Issues with order accuracy and packaging have been reported, leading to customer dissatisfaction.
  • Price: Beauty products are often more expensive compared to other retailers like Target or Walgreens, even with coupons.

CVS Coupon & Discount Codes

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CVS Customer Reviews (6)

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Morgan Pearce
Morgan Pearce
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Feb 9, 2023
Paige Law
Paige Law
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Feb 8, 2023
Hannah Embry
Hannah Embry
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Feb 8, 2023
Isobel Holt
Isobel Holt
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Feb 8, 2023
Corey Salisbury
Corey Salisbury
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Feb 6, 2023
Gregory Alder
Gregory Alder
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Feb 6, 2023

CVS Customer’s Q&A

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CVS Features and Benefits

CVS.com offers a variety of features and benefits:

Retail Pharmacies: CVS operates over 9,900 retail locations across the United States. These stores offer a range of products from pharmaceuticals to everyday household items.

Pharmacy Services: CVS provides extensive pharmacy services, including prescription filling, specialty pharmacy, and mail-order pharmacy services. CVS's Pharmacy Benefit Management (PBM) services are designed to lower drug costs and improve patient outcomes.

Health Services: CVS offers various health services through its MinuteClinic and HealthHUB locations. MinuteClinics provide walk-in medical services for minor illnesses, injuries, and wellness services. HealthHUB locations offer a broader range of healthcare services, including chronic disease management and telehealth consultations.

Integrated Healthcare Solutions: CVS's business model integrates retail, pharmacy, and healthcare services to create a unique value proposition.

Omnichannel Presence: CVS combines an extensive network of physical retail locations with robust digital capabilities.

Data Analytics and Personalization: CVS leverages data analytics to provide personalized care and improve health outcomes.

Aetna Acquisition and Vertical Integration: The acquisition of Aetna has allowed CVS to offer a full range of insured and self-insured medical, pharmacy, dental, and behavioral health products and services.

These features and benefits make CVS a comprehensive healthcare provider, meeting the diverse needs of its customers.

CVS Pricing

CVS.com Pricing Overview:

  1. Generic Medications:

    • 90% of all prescriptions filled in the United States are generic medications, which are safe and go through a governmental approval process similar to that of brand-name drugs.
  2. Prescription Costs:

    • 85% of CVS prescriptions are under $10 per month, including 90-day prescriptions treated as three 30-day prescriptions.
  3. Discounts and Coupons:

    • Manufacturer coupons can be used to lower out-of-pocket costs with many insurance plans.
    • 90-day refills with eligible insurance may cost less than getting three 30-day refills, potentially saving time and encouraging medication adherence.
  4. ExtraCare Plus Prices:

    • Some products, like the CVS Health Upper Arm Blood Pressure Monitor, offer ExtraCare Plus prices, which can be significantly lower than the regular price.
  5. Holiday Deals:

    • CVS offers various holiday deals, including buy one get one free (BOGO) and buy one get one 50% off (BOGO 50%) on select items, as well as 20% off pickup orders with code HOLIDAY20.
  6. CostVantage Pricing Model:

    • CVS is introducing a new pricing model called CostVantage, which will price drugs based on the amount CVS paid for them, plus a defined markup and additional pharmacist fee. This model aims to stabilize pharmacy revenue and make prices more transparent.

For specific product prices, you can visit the CVS Health Products section on CVS.com, where prices for various items like blood pressure monitors, gas relief, and multivitamins are listed.

About cvs.com Payment Method?

CVS.com offers several payment methods. You can set up auto-pay or make a one-time payment with your credit or debit card. You can also visit any CVS Pharmacy® store location to pay with credit, debit, or cash (up to $999). CVS also offers a mobile payment option called CVS Pay which you can use through the CVS Pharmacy app. Additionally, CVS Pharmacy has introduced a touch-free payment option where customers can use the PayPal or Venmo mobile app. For online shopping, CVS accepts all major U.S. and Canada credit and debit cards, EBT cards at participating stores in select states, China UnionPay, Google Pay, and Apple Pay. Please note that the availability of these payment methods may vary based on your location and the specific service you are using on CVS.com..

CVS FAQs

FAQ

CVS Alternatives

Here are the top 10 alternatives to cvs.com:

  1. Walgreens Boots Alliance (WBA)
  2. 111 (YI)
  3. PetMed Express (PETS)
  4. China Jo-Jo Drugstores (CJJD)
  5. Alibaba Group (BABA)
  6. McDonald's (MCD)
  7. Lowe's Companies (LOW)
  8. Booking (BKNG)
  9. TJX Companies (TJX)
  10. MercadoLibre (MELI)

These alternatives offer a variety of services and products similar to those found on cvs.com. They range from other pharmacy and healthcare providers to general retail and e-commerce platforms. Each has its own unique offerings and advantages. It's always a good idea to explore multiple options when looking for alternatives to a specific service or product.

FAQ

How To Open A CVS Account?

To open an account on cvs.com, follow these steps:

  1. Visit the registration page.
  2. Provide an email address, first and last name, and password.
  3. Submit the form.
  4. A notification email will be sent asking to verify the account.

After verification, the account is ready to use. It's possible to refill prescriptions, check order status, and securely message the CareTeam through the online account. Enjoy shopping!

FAQ

How do I find a CVS Pharmacy near me?

You can find a CVS Pharmacy near you by using the Pharmacy Locator tool provided by CVS Caremark. This tool allows you to see what in-network pharmacies are located near you. Additionally, CVS Health offers comprehensive pharmacy services, including neighborhood and specialty pharmacies, to help people get their medicines at the lowest possible cost. They also offer prescription delivery options for eligible prescriptions and store essentials, including same-day delivery, mail order, and local Rx delivery. You can find out how to get your prescriptions from store to door in as little as a few hours. Furthermore, you can schedule an appointment for the new mRNA vaccine at CVS Pharmacy locations near you. The vaccine is authorized for individuals 12 years and older and provides better protection against COVID-19 variants..

FAQ

About cvs.com Prices and Cost?

At CVS Caremark, you can find out if your prescription is covered and how much it will cost. They also provide ways to save on your medications. They have a covered drug list that shows all the medications covered under your prescription plan. They also provide saving tips to ensure you don't pay more than you have to for your medications. They offer generic medications which work just like brand-name equivalents but cost less. If you have a high deductible health plan (HDHP), they provide tools to help you manage your medications with your HDHP. You can also find discount coupons at CVS Pharmacy and save up to 80% on your prescriptions. CVS Health is working to lower prescription costs for consumers and clients, which could mean more affordable prescription drug prices for more Americans. However, for specific prices, you may need to visit the CVS website or a physical store.

FAQ

Can you tell me more about CVS Health's efforts to lower prescription costs?

CVS Health has been making comprehensive efforts to reduce the cost of drugs. They believe that common sense, market-oriented reforms that promote competition are key to making prescription drugs affordable and reducing overall health care costs. More competition in the pharmaceutical industry would help CVS negotiate lower prescription drug prices and provide clinically-equivalent, lower-cost alternatives to patients.

CVS Health supports initiatives that enhance competition in the pharmaceutical marketplace and help put the health care system on a path that is sustainable for generations to come. They aim to increase the number of approved drugs available to patients, remove barriers to market entry for new medications, increase competition, and expand tools to save patients money. These initiatives will help lower prescription drug costs and overall health care system spending.

CVS Health is also using real-time benefits technology to provide member-specific drug pricing information and lower-cost clinically appropriate alternatives in the doctor’s office, at the pharmacy counter, and directly to patients through digital tools.

In addition, CVS Health announced plans to change its pharmacy reimbursement model starting in 2024. The new model, called CVS CostVantage, will reimburse pharmacies based on the cost of a drug plus a limited markup and flat fee to cover handling and dispensing services. This new reimbursement model is a fundamental change in how pharmacy services are priced and a legitimate step toward transparency. Prices for consumers will more closely align with what the company's pharmacies pay to acquire prescription drugs.

FAQ

About cvs.com Popular Products and Services?

CVS Health is known for its health and wellness products. They offer a variety of products to help people feel their best every day. Their proprietary brands are conceived as high-quality, lower-cost alternatives to national brands, and are made up of thousands of innovative products that put customers' health and well-being first. Choices range from homeopathic remedies to beauty free from harmful additives and health-smart snacks. They also offer refreshed medical equipment designed to work and look better, empowering users and improving daily life. CVS Health connects people with health and wellness products that can positively impact their overall well-being. These products are available in CVS Pharmacy stores, online at CVS.com, and through the CVS Pharmacy app. They also offer popular multicultural product lines including Milani cosmetics, Gamesa cookies, Fabuloso household cleaners, Suavitel fabric softeners, La Costena grocery items, and Ricitos de Oro baby care items. CVS Pharmacy has also released its first ever Best of Our Brands awards results, revealing customers' favorite exclusive Store Brand products across 13 categories, spanning health and wellness, beauty, and snacks.

FAQ

How can I find a CVS Pharmacy store near me?

You can find a CVS Pharmacy store near you by using the Pharmacy Locator on the CVS Specialty website. You just need to enter your ZIP code, city, state, street address, or store number. Alternatively, you can use the map on the GoodRx website to locate Target (CVS) Pharmacy locations near you. They provide prices, discount coupons, business hours, phone & fax numbers, and more. Another option is to use the Store Near Me Map on the Store Near Me website to explore CVS Pharmacy Stores at the nearest. If you are looking for hours, reviews or directions for a CVS Pharmacy Store, you can click on the store icon on the map. With popup info form on the map, you can reach the explanations and comments on social media. Lastly, you can also check the Instacart website for CVS® Delivery Near You. They offer a variety of products for delivery including snacks..

FAQ

How do I set up auto-pay on CVS.com?

To set up auto-pay on CVS.com, you need to log in to your account. Once logged in, you can set up auto-pay so you never miss a payment. This can be done with your credit or debit card. Alternatively, you can make a one-time payment. If you prefer to pay in person, you can visit any CVS Pharmacy® store location to pay with credit, debit, or cash (up to $999). Remember to bring the barcoded payment coupon from your bill if you choose this method.

FAQ

Does CVS accept PayPal or Venmo for in-store purchases?

Yes, CVS Pharmacy is the first national retailer to offer touch-free payments through PayPal and Venmo. Customers can utilize PayPal and Venmo QR codes at checkout in more than 8,200 CVS stores nationwide. These codes allow customers to securely pay for their items without needing to touch a keypad or sign a receipt. The touch-free experience is available to existing PayPal and Venmo customers, while new customers can sign up and link their preferred payment method usually within minutes.

FAQ

cvs.com Return Policy?

CVS.com Return Policy: Most new, unopened items purchased from CVS Pharmacy or CVS.com can be returned to any CVS Pharmacy store within 60 days of purchase for exchange or refund. A full copy of the return policy including restrictions and requirements is available at CVS.com/ReturnPolicy. Valid photo ID may be required for any return or exchange. CVS also offers a 100% satisfaction guarantee for all CVS/pharmacy Brand products and beauty products. You can return CVS brand products and beauty items even in open condition. However, you must carry a receipt/packing slip and items should be in original condition. Returns are possible both in-store and online by courier.

CVS.com Shipping Policy: When it comes to long-term prescriptions, many CVS Caremark members prefer mail order delivery. Their 90 day supplies of eligible medications automatically arrive on time where they want. Same-day delivery comes to the rescue. Even better, free shipping starts with orders of $35 or more. Most CVS Pharmacy locations offer convenient delivery of eligible prescriptions and store essentials in hours, while many CVS Caremark patients also can take advantage of to-their-door mail order delivery. Delivery Days are regular from Monday through Friday. Some shipments sent by mail may arrive on Saturday. Orders that need to be refrigerated arrive Tuesday through Friday. You can check your order status any time on your computer or mobile device.

FAQ

What is the CVS/pharmacy Brand?

CVS Pharmacy is an American retail corporation and a subsidiary of CVS Health. It was originally named the Consumer Value Stores and was founded in Lowell, Massachusetts in 1963. CVS Health Corporation also owns CVS Caremark, a pharmacy benefits manager, and Aetna, a health insurance provider, among many other brands. CVS Pharmacy has been expanding its exclusive store brand lines, which include over 150 customer-inspired additions to new and existing brands that shoppers won’t find anywhere else. These new offerings across health, grocery, and beauty were innovated to satisfy unmet customer needs. The expansion of these exclusive lines goes beyond the compare-to products that are typically associated with store brand lines, and instead offer premium products at affordable prices. CVS Pharmacy is committed to transparency, with new launches including water in BPA-free recyclable boxes, feminine products made from 100% cotton, and beauty items free of harmful ingredients such as phthalates and formaldehydes..

FAQ

Can I track my order status on CVS.com?

Yes, you can track your order status on CVS.com. You will receive email notifications once your order arrives at their processing facility and once your order has been shipped. You can also check the status of your order by using their Order Tracking Tool. On this page, you will be asked for your last name and order information. If you have additional questions, you can contact them directly through their website. If you have a prescription with CVS Specialty, you can sign in anytime on your computer or mobile device to check your order status online. You’ll be able to see when your refill is processing, has shipped, and has been delivered. They also provide tracking details so you can track the progress of your order.

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